This position is for our dynamic Fortune 500 partner in the Corning Valley.
Vacation and Benefits package available.
This is a 1 year assignment with possibility of extension.
NOTE – Micro Solutions is unable to provide sponsorship or to meet other work visa requirements. All candidates must be willing to undergo a background screening.
The Corporate Field Services Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware and infrastructure both in-person and (at times) remotely at a manufacturing facility in the Corning Valley (USA). This position requires the candidate to be available for on call 24/7 coverage. The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 7/10 and MS Office suites (2010/2013/2016/O365). Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes.
Daily tasks include (but are not limited to):
o Active Directory Administration
o Limited support for corporate mobile devices
o Familiarity with cloud applications (OneDrive, Office365, etc.)
o Troubleshooting Cisco VPN connectivity
o Familiarity supporting Citrix connectivity
o Remediating Symantec Endpoint Protection
o Dameware remote connection/utilization
o Altiris Deployment server utilization
o Asset management skills
o Microsoft Edge and various browser(s) support
o Installation/configuration of various Adobe products
o Installation/configuration of Check Point endpoint client software
o Conference Room equipment
o Printer/driver troubleshooting & installation
o ServiceNow utilization
o Cisco WebEx service support
o Deployment/configuration of standard IP telephony
o Hardware ordering/deployment
Preferred Certifications:
- CompTIA IT Fundamentals
- CompTIA A+
- CompTIA Cloud+
- CompTIA Mobility+
- CompTIA Network+
- CompTIA Server+
*Associates Degree (at least)
**1 year Hardware Experience (beyond imaging/deployment)
TechEdge Staffing is a partner for businesses looking for highly qualified IT and Engineering employees for both contract and direct hire roles. We also work very closely with our candidates to provide the best possible opportunity for success in their career seeking goals.
We will work with clients to determine the staffing solution that works best for their business success. TechEdge Staffing offers contract, contract to perm and direct hire placement depending on our clients needs. Our permanent placement fees are traditionally on line with or lower than our competitors. We will negotiate a rate with you that will satisfy all parties.
All contractors for TechEdge Staffing are offered a variety of benefits which include: Medical Insurance, Dental Insurance, IRA, a Health Savings Plan, direct deposit, paid time off, an employee portal for tracking of earnings, paid time off, paystubs and W2's. We also offer an employee referral bonus program.
Our specialized recruiters are proactively interviewing candidates daily to keep the most current database of qualified talent. We will run technical testing and background checks that include: EDU verification, drug screening, County Criminal, Federal Criminal, SS# verification and DMV.
Before you see a Micro Solutions candidate, you can be assured that they meet your technical and engineering requirements, have a strong interest in the opportunity, have been comprehensively briefed on your needs and the position, and have positive references from previous employers.
We welcome you to learn more about what sets us apart! Feel free to contact us for your staffing needs at: www.techedgestaffing.com.